Hot water capacity
Sized to how your household actually draws, not to the square footage.
Big lots and big houses make for a different plumbing job than a subdivision semi. Longer runs, more bathrooms drawing at once, more hot water needed. That's our work. What isn't: wells and septic systems — we don't touch either, and we'd rather say so on the first line than the first visit.
We don't service private wells, well pumps, pressure tanks, water treatment equipment or septic systems. Not as a policy of convenience — it's specialist work and doing it badly causes real problems.
What we do is everything from the pressure tank onward. On a King City property with private services, the plumbing inside your house is ordinary residential plumbing and all of it is our job: supply lines, drains, fixtures, water heaters, bathroom and kitchen work, leak repair, sewer and drain lines. The water's source and where the waste ends up aren't ours. Everything in between is.
If you call us with a well problem we'll tell you within a minute, at no charge, rather than sending someone out to look at something they can't fix.
Square footage changes the problems. Three things come up in King City that barely register elsewhere:
Not everything in King City is a new estate. The older homes around the village core have the same aging-material issues we deal with in Thornhill — original supply lines, cast iron waste, fixtures that have been repaired more than once. Those are straightforward jobs for us and we'd rather stage the work than quote you a whole-house replacement you don't need yet.
Nearly all of it comes back to scale — long runs and heavy simultaneous demand.
Sized to how your household actually draws, not to the square footage.
One weak fixture at the far end of the house is usually the run, not the supply.
Rough-in through finish, permits pulled and inspections booked.
Blocked drains inside the house are our job whatever the waste runs into.
No. We do not work on wells, well pumps, pressure tanks, water treatment equipment or septic systems of any kind. If your problem is the well or the septic bed, you need a contractor who specialises in those systems, and we would rather tell you now than send someone who cannot help.
Yes, for everything inside the house. From the pressure tank onward it is ordinary residential plumbing: supply lines, drains, fixtures, water heaters, renovations, leak repairs. The dividing line is simple — water source and waste treatment are not ours. Everything the water does in between is.
Because of the length of pipe between the heater and that tap. All the water sitting in that run has gone cold, and every drop has to be pushed out before hot arrives. A recirculation line is the usual fix, and far cheaper installed during a renovation than as a standalone job.
Two causes needing different fixes. If the shower goes cold, the other fixture is stealing hot water and your heater cannot keep up — a capacity problem. If it goes scalding, cold is being diverted away and the shower valve is not pressure-balanced, which is a real scald risk.
Sometimes, but it is not automatic. What matters is peak simultaneous demand, not square footage. Four bathrooms never used at the same time may be fine on one properly sized unit. Two used by four people every morning may not. We size to how your household actually behaves.
Call for anything urgent, or book online and we'll confirm a window.