Membership

Two plans that lower the cost of every repair

An annual inspection catches the small failures before they flood a basement. The discount and the waived call-out fee do the rest.

Membership plans

Essentials

Best for homeowners, condos and small homes.

$30/month

  • Annual plumbing inspection — per year, whole home
  • 10% discount on repair labour
  • Priority scheduling — front-of-line booking
  • No emergency call-out fee — saves $150 every time
  • 1-year workmanship warranty
Join Essentials — $30/mo

6-month minimum term, then month to month.

6-month minimum term, then month to month. GTA homeowners love it.

Side by side

Essentials vs Premium

Comparison of Essentials and Premium membership plans
Feature Essentials — $30/mo Premium — $100/mo
Whole-home inspections per year per year
Repair labour discount 10% 25%
Priority scheduling Front-of-line booking Front-of-line booking
Emergency call-out fee Waived — saves $150 every time Waived — saves $150 every time
Sump pump & water heater check Not included Free, annually
Emergency service call included Not included 1 per membership year
Drain cleaning included Not included 1 per membership year
Workmanship warranty 1 year Lifetime
Emergency response guarantee Standard response VIP 1-hour guarantee
Minimum term 6 months, then month to month 6 months, then month to month
Best for Homeowners, condos and small homes Large homes, families and landlords
Join Join Essentials — $30/mo Join Premium — $100/mo

What counts as a repair: a repair means fixing something already there — a leaking pipe, a running toilet, a seized valve, a blocked drain, a water heater that's stopped working. Discounts apply to repair labour only. New installations, full replacements and renovation projects are billed at standard rates. Materials, parts and fixtures are never covered and are billed separately.

The maths

Where the membership pays for itself

Nothing here depends on you having a disaster. The inspection alone is the part most homeowners get value from.

One after-hours call

Essentials costs $360 a year. A single out-of-hours emergency puts $150 of that straight back in your pocket through the waived call-out fee — before the 10% labour discount is applied.

The inspection you'd never book

Most people don't pay for a plumbing inspection. Members get one every year — a year on Premium — which is how a weeping shut-off valve or a sump pump on its last season gets found in daylight instead of at 2am.

Premium on a bigger home

Premium is $1,200 a year and includes one emergency call and one drain cleaning outright, plus 25% off all repair labour and a lifetime workmanship warranty. It's built for homes where a plumbing failure is expensive.

The terms, in plain language

  • Discounts apply to repair labour only. A repair means fixing something already there: a leaking pipe, a running toilet, a seized valve, a blocked drain, a water heater that's stopped working.
  • New installations, full replacements and renovation projects are billed at standard rates.
  • Materials, parts and fixtures are never covered and are billed separately.
  • Both plans carry a 6-month minimum term. After six months the membership continues month to month, cancellable by phone or email effective at the end of the current billing month, with no cancellation fee.
  • Switching between plans doesn't restart the 6-month term.
  • Included visits reset each membership year and don't roll over.
Membership questions

What people ask before joining

What exactly does the discount apply to?

Repair labour. A repair means fixing something already there — a leaking pipe, a running toilet, a seized valve, a blocked drain, a water heater that's stopped working. New installations, full replacements and renovation projects are billed at standard rates, and materials, parts and fixtures are always billed separately.

How long am I committed for?

Both plans carry a 6-month minimum term. After six months the membership continues month to month. You can cancel by phone or email and it takes effect at the end of your current billing month. There's no cancellation fee.

Can I move from Essentials to Premium?

Yes, in either direction. Switching plans doesn't restart the 6-month term — the time you've already served carries across.

Do the included visits roll over if I don't use them?

No. Included visits — the inspections, the free emergency call and the free drain cleaning on Premium — reset at the start of each membership year and don't carry forward.

What does the VIP 1-hour response guarantee mean?

Premium members go to the front of the emergency queue with a 1-hour response target. Call 437-972-3137 and ask us to walk through how it works for your address before you sign up.

Does the warranty cover parts as well as work?

The workmanship warranty covers our labour — 1 year on Essentials, lifetime on Premium. Parts and fixtures carry their own manufacturer warranties, which we'll point you to on the invoice.

Join in about two minutes

Pick a plan and we'll confirm the details, or call and we'll set it up on the phone.