Water heaters
Second and third replacements on 1990s builds. Tank or tankless, sized to what your household actually draws.
We're based here. It's in the name. When a Maple call comes in we aren't driving across the GTA to reach you — which matters most at two in the morning, when it matters most.
There's the old Maple — the village around Keele and Major Mackenzie, which has been there far longer than the city that grew around it. And then there's everything else: Maple Valley, Eagle Hills, the streets running out toward Vellore and Patterson, most of it built between the early 1990s and the late 2000s.
That second group is where most of our Maple work is, and it's all arriving at once. Subdivisions get built in a few years, with the same fixtures from the same suppliers fitted by the same trades. So they don't fail gradually across a neighbourhood — they fail in clusters. We'll replace three water heaters on one street in a month, not because anything is wrong with the street, but because they were all installed the same spring.
If your Maple house went up in the early 1990s, it's worth five minutes with a flashlight. Polybutylene — poly-B — is a grey flexible supply pipe used widely in Canadian homes from the late 1970s into the 1990s. Look at the pipes at your water heater or under a bathroom sink. Grey plastic with a stamped code means poly-B. Copper or white plastic means you're fine.
Poly-B doesn't automatically need ripping out. What it does is get brittle, particularly at the fittings, and some insurers now ask about it at renewal. If you have it, we'll tell you whether it's a replace-now situation or a keep-an-eye-on-it situation. Those are genuinely different answers and plenty of companies only ever give the first one.
Shut-off valves. The small chrome stops under every sink and toilet in a boom-era house are the cheapest part the builder could buy, and after twenty-odd years they don't turn. Worse, when you force one because a supply line has let go, it snaps in your hand and turns a small leak into a call to us.
Replacing them across a whole house in one visit costs a fraction of what it costs to do them one panic at a time. It's the least exciting recommendation we make and the one that saves people the most money.
Also worth knowing: Maple is entirely on municipal water and sewer, so the well and septic work we don't do simply doesn't come up here. Vaughan's backwater valve subsidy does apply to Maple addresses.
Boom-era housing produces a predictable list, and this is it.
Second and third replacements on 1990s builds. Tank or tankless, sized to what your household actually draws.
Seized shut-offs, running toilets, dripping taps. Cheap to do together, expensive one at a time.
Straight answer on whether the grey pipe in your basement needs replacing or watching.
Twenty years of grease narrows a pipe to the width of a pencil. Cleared properly, not just punctured.
Maple is part of Vaughan — see city-wide coverage and the subsidy details →
Polybutylene — poly-B — is a grey flexible supply pipe used in Canadian homes from the late 1970s into the 1990s. Look at the pipes at your water heater: grey plastic with a stamped code is poly-B. It does not always fail, but it gets brittle and some insurers ask about it.
At 14 years you are on borrowed time, and how they fail matters more than the age. Tanks rarely stop heating politely — they rust through and empty forty gallons onto the floor. Replacing on your schedule costs the same as replacing in a panic, minus the flooring. More on water heaters.
Almost always grease. Kitchen waste lines build a fatty layer on the pipe wall until the opening is the width of a pencil. Because it is one branch rather than the main line, only that fixture floods. Snaking punches a hole through it; cleaning the pipe wall properly clears it for years.
If they are the original builder-grade chrome stops and the house is over twenty years old, yes. One at a time means paying a call-out each time one seizes. Together in one visit costs far less per valve — and next time a supply line bursts you can isolate that one fixture.
Faster than anywhere else we cover, because we are based here — a Maple call does not involve crossing the city. Emergency calls are answered around the clock, and Premium members have a VIP 1-hour emergency response built into the plan. See what membership includes.
Call for anything urgent, or book online and we'll confirm a window.